Vat of Knowledge

In order to backup Linux servers using Symantec BE 11D, we need to deploy the BE remote agent on the Linux server.  First we download BEWS_11D.7170_LINUX-UNIX-MAC-NT4_AGENTS.2.tar.gz.  You will find this download through your account with Symantec at http://licensing.symantec.com.  I downloaded this file using my Windows BE server and shared the folder out.  Once shared, I mounted the CIFS share on my Linux server using:

mount -t cifs //192.168.1.10/bkupexec /mnt/bkupexec -o user=username -o pass=password -o domain=domain

Where //192.168.1.10/bkupexec is a share on my BE server.  Once mounted, I copied the file to the tmp folder:

cp /mnt/bkupexec/BEWS_11D.7170_LINUX-UNIX-MAC-NT4_AGENTS.2.tar.gz /usr/tmp/

I then extracted the gzip file using:

tar -xvf /usr/tmp/BEWS_11D.7170_LINUX-UNIX-MAC-NT4_AGENTS.2.tar.gz

This creates a folder named cdimg, so I traverse the file system using:

cd /usr/tmp/cdimg

Then run ./installralus to kick off the installation.  The rest should be pretty self explanatory.  Once the agent is installed, it needs to be started.  This is where I ran into a bit of trouble.  To start the agent, and if everything went well, you should not have a problem, execute the following command:

/etc/init.d/VRTSralus.init start

When I tried this it failed, therefore I had to turn debugging on to a log file.  To do so, follow this article http://seer.entsupport.symantec.com/docs/272988.htm.  When I looked at the log file, everything looked ok, but I did a search on part of the log file and found that the default port was not working for me, port 10000.  Once I changed the port number from 10000 to 12000, everything started and worked as expected.  To change the port, refer to this article http://seer.entsupport.symantec.com/docs/275228.htm.